Not Received a Gift Card from Paddy Power or Betfair?
Betfair and Paddy Power require that some redemptions be approved prior to us providing you your Gift Card. This is a security precaution for first time Prizeout users coming from Paddy/Betfair.
The approval process can take 2-4 hours to complete. The teams at Paddy and Betfair almost always get first time withdrawals out to the customers by the 4 hour mark at the latest.
Once they approve your redemption, we instantly and automatically email instructions on how to claim your Gift Card. Additionally, once your first card is approved, future cards should be delivered within minutes as advertised.
If this information applies to you, please mark your ticket as solved. This way we can be sure to assist customers with issues within our jurisdiction.
We appreciate your patience, and please feel free to reach out to us with any other questions. Thanks for choosing Prizeout!