Going forward, Chumba Casino will review all redemptions prior to us sending out redeemed Gift Cards. This process can take 1-3 business days, but will typically take less than one business day. Once the redemption has been approved, we will instantly send an email with instructions on how to claim the Gift Card. Or, if you have signed up for a Prizeout Account, you will be able to claim the Gift Card within your account at this time.
We are working with Chumba to make this process as seamless as possible, and this will still be your fastest method for receiving your winnings! We appreciate your patience and as always, please feel free to reach out to us with any questions. Thanks for choosing Prizeout!