Claiming Your Gift Card
To claim your Gift Card is to take possession of the Gift Card Code and Pin. You can go through the claim process as many times as you need. If you ever delete your Gift Card, you can reclaim it with the link and pin/token you received in the original email.
Note: If you no longer have access to your verified email on file please click here.
To Claim Your Gift Card Through Your Account
- Enter the Prizeout Storefront through the website you redeemed your Gift Card through
- Click the (
) in the upper right corner - Click My Gift Cards
- Click the Gift Card you would like to claim
- Sign up or Sign into your Prizeout account
- Click Claim your Gift Card
- You will be presented with your Gift Card Code and Pin
If you have not signed in recently and want to claim your Gift Card Code and Pin you will need to verify access, click here for more information.
If you are unable to enter the Prizeout Storefront we suggest you claim your Gift Card through the next method.
To Claim Your Gift Card Through Email
- Open the email from Prizeout with the subject "Claim Your XXXXXXXX Giftcard!".
- Click on Claim Your Gift Card
- You will then be promoted to enter a secure Security Number depending on what brand Gift Card you are claiming
Pin
1. Copy the Pin from the claim email
2. Paste the Pin into the required field on the claim page
3. You are then present with the Gift Card Claim Code and Pin
Security Token
1. Copy the Security Token from the claim email
2. Paste the Security Token into the required field on the claim page (Note that the field will still be labelled PIN)
3. You are then present with the Gift Card Claim Code and Pin
Challenge Token
1. Copy the Pin from the claim email
2. Paste the Pin into the required field on the claim page
3. You are then present with the Gift Card Claim Code and Pin
Tip: To ensure accuracy, we recommend copying and pasting the Pin/Challenge Token into the required field on the claim page.