Claiming Your Gift Card

Things to know

Things to know about the claim process

• To claim your Gift Card is to take possession of the Gift Card Code and Pin.
• You can go through the claim process as many times as you need. If you ever delete your Gift Card, you can reclaim it with the link and pin/token you received in the original email. 

Note: If you no longer have access to your verified email on file please click here.

To Claim Your Gift Card

1. Open the email from Prizeout with the subject "Claim Your XXXXXXXX Giftcard!".
   
   
2. Click on Claim Your Gift Card
   
   
   
   
3. Different Gift Cards require different security actions. You will only have to follow one of these steps:
   
   
   • Either enter your Pin/Security Token into the required field on the claim page.
     
     
     
     
   • Or enter your Challenge Token in the required field on the claim page.
     
     
     
     
4. This will unlock your Gift Card Code and Pin (if applicable) to redeem with the retailer. These numbers may be presented either way depending on the retailer.
   
   
   
   

Tip: To ensure accuracy, we recommend copying and pasting the Pin/Challenge Token into the required field on the claim page.